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Ordering & OEM FAQ

Can you make a customized dispenser?

Smarlean is a professional manufacturer of soap and paper dispensers. We are the ODM & OEM factory for Kimberly-Clark with more than 22 years of experience. We have already made customized dispensers for some of the Top 500 companies, and some of our dispensers have sold millions. Feel free to inquire about the MOQ for different customized requirements. I.Customized Logo & Color Customized logo MOQ: 200 pcs Customized color dispenser MOQ: 1,000 pcs II.Customized Exclusive Dispenser We can also customize your exclusive dispenser, design the mold, and invest in production. Feel free to share your ideas with us.Also, you can check the following customization process and pictures of customized dispensers to learn more. If you'd like more information, feel free to click the following link or inquire with us.https://www.dispensersml.com/comm02/UNIQUE-SERVICES.htm

How to choose a soap dispenser for hotel?

Owning a soap dispenser for the shower is extremely convenient. Many hotels use soap dispensers in the shower for easy access to soap and shampoo. Although many hotels provide complimentary soaps, lotions, and shampoos in individual bottles, a soap dispenser can eliminate the need to replace those bottles frequently. It also offers a simple and efficient way for guests to access toiletries. Choosing the right soap dispenser can make a significant difference in both hotel showers and home showers. One of the most effective things you can do is explore your options and choose the one that best suits your needs.There are many soap dispensers that operate with a lever. This lever is usually located under the dispenser, just behind the section where the soap (or shampoo or other liquid) is dispensed. The user simply needs to push or pull the lever to release the liquid in a specified amount. These are typically manually operated dispensers. You can often find them in versions that dispense only one type of liquid, or you might find ones with multiple dispensers. The sizes also vary, so consider how much soap or shampoo is used in your household or business daily, weekly, and monthly. This will help you decide which size is the best fit for your needs.Automatic soap dispensers for the shower are a great option if you prefer not to deal with a lever. Automatic dispensers release soap or shampoo when they sense your hands underneath. There’s no need to pull or push anything; simply ensure your hands are in the right spot to trigger the dispenser. These dispensers may require batteries or some maintenance. If it’s for use in the shower, make sure it’s safe for wet environments. Our HF1 3-in-1 Waterproof Hotel Automatic Soap Dispenser is an excellent choice. You can click the link below for more details. We also offer the matching AF2 fold tissue dispenser for you to consider. Smarlean HF1 Commercial Automatic Touchless Soap Dispenser, Dispenser for Shampoo and Conditioner The automatic soap dispenser can be used as toilet seat cover cleaner, bathroom 3 in 1 shower soap dispenser and hand wash dispenser. Smarlean AF2 Public Bathroom Toilet Paper Dispenser, Commercial Toilet Tissue Dispenser Easy fit this toilet paper dispenser into smaller washrooms – its compactness is ideal for healthcare and Hotel spaces. Smarlean AF6 Commercial 2 Roll Toilet Paper Dispenser, Double Toilet Tissue Dispenser The AF6 toilet paper tissue dispenser with fine lines and subtle curves provide clean lines and smooth surfaces.The upgraded double paper outlet greatly reduces the possibility of paper shortage.

Can we customize the color?

Yes, we can match the color by Pantone number or your samples. Customized colors are available. MOQ: 2000 pcs per color.Please refer to the following photos of the customized dispenser.Don’t miss out on our best-sellers — click the links to explore, and feel free to reach out for any inquiries! Smarlean Commercial H3 Automatic Foam Soap Dispenser, Hands Free Hand Sanitizer The newly upgraded automatic soap dispenser which carries 2 infrared sensors can accurately detect your hand every time. Smarlean H4 Commercial Touch Soap Dispenser, Refillable Foaming Hand Soap Dispenser The H4 manual soap dispenser with 1000 ml large capacity can meet various soap needs. Adjustable dose makes end-users can adjust suitable dose. Smarlean H5 Commercial Hand Soap Lotion Dispenser, Hand Liquid Soap Dispenser The commercial hand soap dispenser leads the industry with higher capacity, lower servicing requirements, less waste and less mess. Smarlean H2 Hospital Automatic Sanitiser Dispenser, Touchless Hand Sanitizer Dispenser Smarlean H2 automatic soap dispenser was mainly designed for hospital, patent design is the model can fit different bottles.

Can we combine the sizes of many items in one container for my first order?

Yes, you can. However, the quantity of each ordered item should meet our MOQ.

What is the packaging based on the price you quoted?

The price we quoted is based on a bubble bag, an inner box, and the export carton that we normally use. For the automatic dispenser, the packaging includes a PE bag with foam ends and a corrugated inner box to protect the dispenser and avoid damage during transportation. Smarlean packaging can pass the drop test.Our standard product packaging is shown in the picture below.

Do you accept OEM/ODM orders?

Of course! We have provided ODM/OEM services to Kimberly-Clark and Solaris for more than 22 years, and have also worked with other valued customers on ODM projects.If you would like to learn more about our customization services, please click the following link:https://www.dispensersml.com/comm02/UNIQUE-SERVICES.htmThe customization process is outlined below.

Can I get a price with CIF terms?

Sure! We can offer FOB, CFR, CIF, and Ex-factory terms for you. We suggest shipping by CIF, as it is more favorable. If you choose FOB, the unit price will be much higher because your freight forwarder will charge a higher fee.

Can you give us a better discount?

Of course, a favorable discount will be offered if the order quantity is large.

Can I visit your factory? How can I get there?

We warmly welcome your visit! We are located in Longhua District, Shenzhen City, Guangdong Province. It's about a one-hour drive from Shenzhen Airport to our company.

What is the delivery time?

Trial order: 12-15 days; 20ft container: 20-25 days; 40ft container: 20-35 days.

What is your payment method?

T/T, L/C, cash, PayPal, and Western Union are accepted.

What’s your shipping method and delivery time?

We usually ship small orders by DHL, UPS, FedEx, or TNT—it takes about 4–5 days to arrive.For bulk orders, sea shipping is more cost-effective, and delivery time depends on the distance.

What is the delivery date for a sample?

The delivery time is usually around 1–2 days for items with general requirements.

Can we get a sample to check the quality?

Of course, seeing is believing. We will provide one manual soap dispenser for free, but the buyer should cover the shipping costs.